FAQs
What material are the products made of?
Our products mainly use natural cotton and linen, providing a soft and comfortable feel with good breathability. Some products may blend other materials to enhance flexibility or durability.
How to handle returns or exchanges?
If you receive a defective product or if the size is not suitable, please contact customer service within 7 days of receiving the product. We will assist you in processing a return or exchange. Returned/exchanged items must be in new condition and include proof of purchase.
How long does it take to ship after placing an order?
In-stock items are usually shipped within 1-2 business days after payment is completed. Pre-order items are shipped within 3-5 business days after arrival. During special holidays or high order volumes, shipping may be slightly delayed, and we will try our best to dispatch the items as soon as possible.
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